CCCG Tip of the Day

Watch the HOLD! Be careful not to leave someone on hold too long. If you think you can find what they need within a minute or two, you can put them on hold, but check back every 30 seconds to make sure they prefer to still hold. If it is going to be longer than 2 minutes, offer to take their name and number and promise to return the call as soon as you find the information.

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Working Together on a team of any size can be difficult in the best of circumstances. Our teambuilding events are designed to improve communication and overall team effectiveness through a series of fun and engaging activities, either onsite or off, to meet your organization’s needs.

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