CCCG Tip of the Day

The number three customer turnoff is hearing "That's not my job" or "We can't do that." Develop a culture where your first response to an inquiry is not "No," but "Yes" or "Let me look into that." Even when you don't provide the desired product or service, there are better ways to respond. With a little creativity you may be able to redirect the customer towards a service you do provide that meets their need.

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Working Together on a team of any size can be difficult in the best of circumstances. Our teambuilding events are designed to improve communication and overall team effectiveness through a series of fun and engaging activities, either onsite or off, to meet your organization’s needs.

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