CCCG Tip of the Day

Negative feedback. No one likes to get negative feedback, but how you handle it can make or break your organization. The first key is to respond to the customer immediately acknowledging the feedback and letting them know a time frame for a resolution. Next, assign the issue to an individual who will own it, gather the facts, coordinate the response, and ensure the customer is taken care of. How you respond in a difficult moment can make or break your future with a customer.

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Working Together on a team of any size can be difficult in the best of circumstances. Our teambuilding events are designed to improve communication and overall team effectiveness through a series of fun and engaging activities, either onsite or off, to meet your organization’s needs.

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